Privacy Policy – Creative Ateliers

Last Updated: May 2026

Creative Ateliers L.L.C-FZ respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, contact us, submit an inquiry, or interact with our products and services.

This Privacy Policy applies to the website:

https://www.creativeateliers.com

Creative Ateliers specializes in sculptural wine cabinets, handcrafted furniture, and collectible design pieces created for collectors, architects, interior designers, luxury residences, and hospitality projects.

1. Information We Collect

When you visit our website or contact us, we may collect the following types of information:

Personal Information

Information you voluntarily provide to us may include:

Name

Email address

Phone number

Country or location

Company or project information

Product interest

Inquiry details

Order or collaboration details

This information is typically collected when you submit a contact form, request product information, contact us by email, or communicate with us regarding a project, product, order, or collaboration.

Website Usage Data

We may automatically collect certain technical and usage information when you visit our website, including:

IP address

Browser type

Device type

Operating system

Pages visited

Time spent on the website

Referring websites or traffic sources

Approximate location

Interaction with website content

This information may be collected through cookies, analytics tools, and similar technologies to help us understand how visitors use our website and improve its performance, usability, and content.

2. How We Collect Your Information

We collect personal information in the following ways:

Directly from you when you submit a contact form, request product information, place an inquiry, or communicate with us by email.

Automatically when you visit our website, through cookies, analytics tools, and similar technologies.

Through trusted third-party service providers that support our website, payment processing, analytics, communication, or business operations.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries and customer requests

Communicate regarding custom furniture orders, product information, or project collaborations

Provide information about our products, availability, pricing, production, shipping, or services

Process inquiries, orders, or customer communications

Improve our website, services, and user experience

Analyze website performance and visitor behavior

Maintain website security and functionality

Comply with legal, tax, accounting, or regulatory obligations

We may also use your email address to send relevant updates, product information, or business communication if you have requested such communication or where permitted by applicable law.

4. Cookies and Analytics

Our website may use cookies and similar technologies to help the site function properly, remember preferences, analyze website performance, and understand how visitors interact with our content.

We may use Squarespace analytics, Google Analytics, and similar tools to collect information such as pages visited, traffic sources, device type, browser type, approximate location, and time spent on the website.

Cookies may be categorized as necessary, functional, analytics, or marketing cookies, depending on their purpose.

Cookies help us:

Improve website functionality

Analyze traffic patterns

Enhance user experience

Understand which content and products are most relevant to visitors

Improve our marketing and communication efforts

Where required by applicable law, visitors may manage or withdraw cookie consent through the cookie banner or cookie preferences tool available on our website. You can also disable cookies through your browser settings at any time.

Please note that disabling cookies may affect certain website functions or user experience.

5. Data Sharing

Creative Ateliers does not sell, rent, or trade personal data to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

Website hosting and website management providers, including Squarespace

Analytics providers, including Google Analytics

Payment processors

Shipping and logistics providers

Email and communication service providers

Marketing or advertising platforms, where applicable

Professional advisors, accountants, or legal consultants, where necessary

Governmental or regulatory authorities, where required by law

These service providers are expected to protect your information and use it only for the intended purpose.

6. Payment Information

If you make a purchase or payment through our website or through a third-party payment provider, payment details may be processed securely by the relevant payment processor.

Creative Ateliers does not store full credit card or payment card details on its own systems.

Payment processing is subject to the privacy policy and terms of the relevant payment provider.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purpose for which it was collected

Respond to inquiries or customer requests

Manage business, order, or project communication

Comply with legal, tax, accounting, or regulatory obligations

Resolve disputes and enforce agreements

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable laws.

9. International Data Transfers

Creative Ateliers operates internationally and may use third-party service providers located in different countries. As a result, your personal information may be processed or stored in countries outside your country of residence, including the United Arab Emirates, Türkiye, the United States, or other jurisdictions where our service providers operate.

Where required by applicable law, we take appropriate steps to ensure that your personal information remains protected when transferred internationally.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your personal data

Withdraw consent for marketing communications

Object to certain processing activities

Restrict the processing of your data

Request a copy of your personal data in a portable format

Request information about how your data is processed

To exercise your rights, please contact us using the contact information provided below.

We may need to verify your identity before responding to certain requests.

11. Marketing Communications

If you have requested information from us, submitted an inquiry, or expressed interest in our products or services, we may contact you with relevant information regarding Creative Ateliers, our collections, product availability, or project collaboration opportunities.

You may unsubscribe from marketing communications or request that we stop contacting you at any time by contacting us at:

info@creativeateliers.com

12. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

Creative Ateliers is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

13. Children’s Privacy

Our website, products, and services are not directed to children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information.

14. Changes to This Privacy Policy

Creative Ateliers reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date. We encourage visitors to review this Privacy Policy periodically.

15. Contact Information

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us:

Creative Ateliers L.L.C-FZ

HDS Tower, Office 3104

Cluster F, Jumeirah Lake Towers (JLT)

Dubai, United Arab Emirates

Email: